Overview

At Electrofiere-Store, we strive to provide fast, reliable, and secure shipping for all orders. This Shipping Information page outlines our delivery methods, processing times, shipping costs, and other important details regarding the shipment of your purchases.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may vary during peak periods, promotional events, or due to unforeseen circumstances.

Shipping Destinations

We currently ship to:

• European Union countries

• United Kingdom

• United States

• Canada

• Australia

• Selected international destinations

If your country is not listed during checkout, please contact our customer support team for assistance.

Delivery Times

Estimated delivery times:

Region	Estimated Delivery Time
Domestic Orders	2–5 Business Days
European Union	3–10 Business Days
United Kingdom	4–10 Business Days
United States	5–15 Business Days
Canada	5–15 Business Days
International	7–20 Business Days

Delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on:

• Delivery destination

• Package size and weight

• Selected shipping method

• Applicable taxes and duties

Promotional free shipping offers may be available for qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

• Shipping confirmation

• Tracking number

• Carrier information

• Tracking link (if available)

Please allow up to 24–48 hours for tracking information to become active.

Delivery Partners

We work with trusted shipping carriers and logistics providers to ensure reliable delivery, including:

• DHL

• UPS

• FedEx

• DPD

• GLS

• National Postal Services

The carrier used may vary depending on the destination and shipping method selected.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise specified during checkout.

We recommend checking your local customs regulations before placing an order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for redelivery or address correction.

Lost, Delayed, or Damaged Shipments

If your package is:

• Lost in transit

• Significantly delayed

• Delivered damaged

Please contact our support team as soon as possible so we can investigate and assist with a resolution.

Claims for damaged deliveries should include photographs of the package and product.

Undeliverable Packages

If a package is returned to us because it was refused, unclaimed, or addressed incorrectly, we may:

• Reship the order at the customer’s expense;

• Issue a refund minus shipping and handling costs.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@electrofiere-store.com

Phone: +39 377 368 7104

Business Address: Via Antonio Segni, 13, 62018 Potenza Picena (MC), Italy

Policy Updates

We reserve the right to modify this Shipping Information page at any time. Any changes will be posted on this page and become effective immediately upon publication.

Last Updated: June 2026