Data Protection Policy

Introduction

At Electrofiere-Store, protecting your personal data is one of our highest priorities. We are committed to handling your information responsibly, securely, and transparently in accordance with applicable data protection and privacy laws.

This Data Protection Policy explains how we collect, use, store, share, and protect your personal information when you visit our website or purchase our products and services.

Information We Collect

We may collect the following categories of personal information:

Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Account Information

  • Username

  • Password (encrypted)

  • Order history

  • Account preferences

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete payment card details on our servers.

We may receive limited payment-related information necessary to verify transactions.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and tracking technologies

How We Use Your Information

We use personal data for the following purposes:

  • Processing and delivering orders.

  • Managing customer accounts.

  • Providing customer support.

  • Processing payments and refunds.

  • Preventing fraud and unauthorized activity.

  • Improving website functionality and user experience.

  • Sending transactional communications.

  • Sending marketing communications (with consent where required).

  • Complying with legal obligations.

Legal Basis for Processing

Depending on your location, we process personal data based on:

  • Contractual necessity.

  • Legal obligations.

  • Legitimate business interests.

  • User consent.

  • Protection against fraud and security threats.

Sharing of Personal Information

We may share information with trusted third parties when necessary, including:

  • Payment processors.

  • Shipping and logistics providers.

  • Customer support platforms.

  • Website hosting providers.

  • Analytics providers.

  • Legal authorities when required by law.

We do not sell personal information to third parties.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence.

When international transfers occur, appropriate safeguards are implemented to ensure your information remains protected.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations.

  • Provide customer service.

  • Meet legal and regulatory requirements.

  • Resolve disputes.

  • Enforce agreements.

When information is no longer required, it is securely deleted or anonymized.

Data Security

We implement industry-standard security measures to protect personal information, including:

  • Secure encrypted connections (SSL/TLS).

  • Access controls and authentication procedures.

  • Server and network security protections.

  • Regular security monitoring and updates.

Despite our efforts, no method of transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Restrict processing of your information.

  • Object to certain types of processing.

  • Withdraw consent at any time.

  • Request data portability.

  • File a complaint with a data protection authority.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences.

  • Improve website functionality.

  • Analyze website traffic.

  • Support security measures.

  • Deliver personalized experiences.

For additional information, please review our Cookie Policy.

Children’s Privacy

Our website is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal data without appropriate consent, we will take steps to remove that information.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies.

Contact Information

If you have questions regarding this Data Protection Policy or wish to exercise your privacy rights, please contact us:

Email: support@electrofiere-store.com

Phone: +39 377 368 7104

Business Address: Via Antonio Segni, 13, 62018 Potenza Picena (MC), Italy

Policy Updates

We may update this Data Protection Policy periodically to reflect legal, technical, or operational changes.

The most recent version will always be available on this page.

Last Updated: June 2026