Privacy Policy

Introduction

At Electrofiere-Store, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account credentials

  • Order details

  • Customer service communications

Payment Information

Payments are processed through secure third-party payment providers.

We do not store complete credit card or payment account information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referral URLs

  • Pages viewed

  • Time spent on the website

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Manage your account.

  • Improve our products and services.

  • Communicate order updates and service notifications.

  • Detect and prevent fraud.

  • Comply with legal obligations.

  • Personalize your shopping experience.

  • Send promotional communications (where permitted by law).

Legal Basis for Processing

Where required by applicable privacy laws, we process personal information based on:

  • Performance of a contract.

  • Compliance with legal obligations.

  • Legitimate business interests.

  • User consent.

  • Protection against fraud and security threats.

Sharing Your Information

We may share personal information with trusted third parties, including:

  • Payment processors.

  • Shipping and delivery providers.

  • Customer support platforms.

  • Website hosting providers.

  • Analytics services.

  • Marketing service providers.

  • Government authorities when legally required.

We do not sell or rent your personal information to third parties.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence.

Whenever international transfers occur, we implement appropriate safeguards to protect your personal information.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and contractual obligations.

  • Provide customer support.

  • Meet legal and tax requirements.

  • Resolve disputes.

  • Enforce agreements.

Once information is no longer required, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational security measures, including:

  • SSL/TLS encryption.

  • Secure payment processing.

  • Access control systems.

  • Server protection measures.

  • Regular security monitoring.

While we take reasonable precautions, no system can guarantee absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Restrict processing.

  • Object to certain processing activities.

  • Withdraw consent.

  • Request data portability.

  • Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us using the information below.

Marketing Communications

You may opt out of receiving marketing emails at any time by:

  • Clicking the unsubscribe link in our emails.

  • Contacting our customer support team.

Transactional communications related to orders and account activity may still be sent.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance.

  • Remember user preferences.

  • Analyze website traffic.

  • Enhance security.

  • Provide personalized content and advertisements.

For additional details, please review our Cookie Policy.

Children’s Privacy

Our website is not directed toward children.

We do not knowingly collect personal information from individuals under the age required by applicable law.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company: Electrofiere-Store

Email: support@electrofiere-store.com

Phone: +39 377 368 7104

Address: Via Antonio Segni, 13, 62018 Potenza Picena (MC), Italy

Effective Date

Last Updated: June 2026